WORK / VEME

Reshaping Australia's used car market with VEME

Smartphone screen displaying Veme app with vehicle journeys for selling a grey 2023 Volkswagen SUV and buying a white 2021 Suzuki Jimny.
Logo with the word Upgrowth, followed by 'veme' and a yellow speech bubble with a black smiling face icon.
VEME (Vehicle Exchange Made Easy) is an Australian platform that makes private used car transactions safe, compliant, and simple.

Upgrowth served as VEME's full product and technology partner, from initial strategy through to national launch, delivering the brand, UX, engineering, and integrations as a single aligned team.

What We Did

Product Strategy
Brand Strategy
UX & Service Design
Product Design
Technical Architecture
Software Development
System Integrations
VEME platform screens on an iPad

Building a trusted way to buy and sell cars privately. Buyers and sellers are verified, vehicles are checked and payment is held securely, all in one digital journey from listing to handover.

VEME logo with the line vehicle exchange made easy, on cream with yellow shapes

VEME was a platform that the automotive industry had never seen before. We built VEME’s brand from the ground up: shaping their positioning, name, visual identity, initial marketing website and prototype.

VEME private sale and test drive screens in the Cars for CommBank marketplace

Bringing private car sales into the Cars for CommBank Marketplace. Private sellers can list their vehicles alongside dealer stock, and buyers can book a test drive with a verified seller in a few steps.

The partnership

Strategy, design and engineering in one team

The partnership brings VEME’s vision for safer private car sales together with Upgrowth’s strategy, design and engineering capability. We worked across six disciplines, from shaping the product and designing the experience through to building the customer and operations platforms.

An evolving product partnership

VEME launched nationally and has kept evolving since. Our work together has extended from the core buy and sell journey into new capabilities, including private sales and verified test drives inside the Cars for CommBank Marketplace. Each new capability builds on the same customer and operations platforms.

Turning a high-risk transaction into a trusted experience

Private car sales used to mean dealing with strangers, payment risk and paperwork. Upgrowth helped VEME bring identity checks, vehicle compliance, secure payment and ownership transfer into one digital journey. Australians can now buy and sell used cars privately with the confidence they’d expect from a licensed dealership.

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